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myChway
Reviews 71 • Excellent
4.7
Verified
Excellent service with good…
Excellent service with good communication from the time I ordered till delivery.Thank you Amelia.
Amelia is fantastic at what she does, answered every of my queries and questions promptly 5☆☆☆☆☆ from me.
Viv
Verified
the customer service is excellent
The customer service is excellent. They respond promptly to any questions or concerns I may have. The quality of their products is commendable, and the shipping process is reasonable. I highly recommend them.
K.S.
Verified
I had an issue with my machine…
I had an issue with my machine initially, it would burn me every time I tried to use the probes and even shocked me a bit. I reached out to customer service and they helped right away and sent me a replacement part within a few days. Their customer service Virew More >> team has been excellent throughout this process and I couldn’t be more thankful! Virew Less >>
Samantha Perez
Verified
I bought a lipo laser pad
I bought a lipo laser pad, and I had some questions and needed more information.
Amelia answered my emails and gave me the attention she needed to resolve my questions.
I AM VERY GRATEFUL WITH THE SERVICES PROVIDED
Cristy Menendez
Verified
Very responsive and fast shipping
Very responsive and fast shipping. I did have an issue with my first machine but they were quick to resolve my issue. Will definitely see what else they recommend and would be buying more machines from them soon!
Debbie Gee
Verified
Amelia is amazing!
Amelia has been amazing at helping me with my new machines as well as answering all of my questions. Support has been phenomenal and super quick! Highly recommend 🥰 and if you get Amelia, know you’ll be in great hands.
Amberleigh Lightner
Verified
Good Customer Service
Amelia is great! I purchased 3 different solutions for my machine and received two of the same. I contacted the company and worked with Amelia who quickly shipped the correct product and provided excellent customer service.
Sandra
Verified
5* experience
5* experience, can absolutely recommend.
I had a custom order.
Vary helped me and gave an answer to all my questions. She organized everything from payment to shipping. Very qualified and r
espectfully customer service.
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Fast shipping, payment, customization, everything.
Thanks a lot.
Virew Less >>
Selim Demir
Verified
Great and helpful
Mychway has been very helpful with all my questions. I'm new to the body contouring and any question I have they're very quickly to respond send videos to help me understand more also have sent links to learn... Thank you so much for helping and continue to
sandra valdez
Verified
Great customer support
Very satisfied with my purchase from mychway. I was a bit nervous because it stated my package was delivered but wasn't I then looked at my cameras no package I contacted mychway they were very informative with tracking number phone numbers. I then Virew More >> contacted UPS they had my package I picked it up. and let Mychway It was in my possession. Thank you mychway for your concern and for your help Mychway deserves a 5 start rating. then I asked for instructions for my sShape 30k That quickly it was on my email. 🫶 regards Virew Less >>
SARA CRUZ
Verified
Great customer care
Very nice, very helpful & very responsive. My package was supposed to be delivered by a certain date, but because of a holiday in their country, it was not. They were sure to explain the situation to me and make sure that it got to me immediately after the holiday, and it did. I truly appreciated the great customer care.
Sarah Ortiz
Verified
Best customer service
I highly recommend this company for beauty products. The best service ever and extremely fast delivery without a fuss. Ordered on Wednesday and arrived on Sunday, you can’t get better than that. Thank you Oran! Will be buying more from them in the future.
Jane
Verified
This was my first purchase with…
This was my first purchase with Mychway. My machine was delivered within 5 days, much faster then expected.
Amelia was my contact at the company, she was very helpful in answering multiple questions via email. She responded in a quick
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fashion and was very courteous.
I’m still exploring settings on the machine, but can tell changes on my abdomen, legs and face
already after only a few uses. I am very happy with my purchase.
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H. Whitaker
Verified
We bought 2 machines from myChway and…
We bought 2 machines from myChway and one was faulty when it arrived. The customer service was very quick to respond and when problems couldn’t be resolved a replacement was sent out immediately. Will definitely be buying from them again in the future.
Sue Allen
Verified
Ask for Amelia - I purchased a RF machine
I decided to buy this RF machine for my gf's studio, and for some reason, I could not find my tracking number and package, so I contacted support. Amelia was very helpful and not only that, but she also kept me updated on my order and made sure Virew More >> I got it delivered on time. This was my first time buying at this store, the product was high quality and definitely more than I expected, and we saw the results we were seeking from our purchase. Now I'm on the talks for our next purchase with Amelia! Highly recommend! Virew Less >>
Roberto Hernandez
Verified
I just want to say I never have done a…
I just want to say I never have done a review. But my experience with Amelia and the Customer Service Team at myChway deserves it!! They were always ready to help in any and every way! Amelia responds very quickly and guides you every step of Virew More >> the way!! I really appreciated that! Also a side note, since getting my machine in the beginning of August I lost 3 inches on my "thunder thighs"!! Feeling much more comfortable in my clothes as they don't rub together anymore! I absolutely LOVE my 5 in 1 machine!!! Virew Less >>
Corporate J
Verified
My FIRST major purchase for small business
VThis is my FIRST major purchase with MyChway as a small business owner EVERY thing counts when you have a tight budget. Selina and the rest of team are amazing they walked me through the "In Transit" phase. Thank you for helping me I look forward to Virew More >> a long business relationship. Victory Village Wellness Center - Oklahoma City Oklahoma Virew Less >>
Loren Diaz
Verified
Great customer support
I purchased a cavitation machine on the website. One of the cavitation head broke within two month. I contacted the customer service representative Amelia, who is very helpful. She walked me through how to test the machine and asked me to send a video to her. They replaced the cavitation head very soon.
Ivy
Verified
Great service
Great service, Amelia was very helpful. She responded my emails very fast, she helped me to fix a mistake I did by ordering the incorrect machine. Delivery was fast! I definitely recommend this company. Amelia, thank you very much for all your help
Georgina Santana
Verified
Vary... the sweetest customer care advisor
I was with vary from before I even made a purchase. Vary took care of me before and after the purchase and handled everything with so much care and efficiency. No question was too much. Vary was always willing to help. She so polite and helpful that she alone makes me happy that I bought from mychway.
Naz
Verified
I love it!!
The customer service was a 10 out of 10. The product came fast and I tried it out immediately! Everything the product says it will do it did! I'm excited about my purchase and I'm excited to start using this product on my clients. Definitely worth every cent! Thank you MYCHWAY ❤️!
kiara allen
Verified
I tried this company for my body…
I tried this company for my body contour machine and they provided a great costumer service. The machine comes equipped with everything you need. The group chat on WhatsApp and Facebook page are a huge help and any questions I have they get back to Virew More >> me very quickly. I really appreciate the machine I got and the service that is provided. This will not be the last machine that I purchase from this company. Virew Less >>
Maryaraq
Verified
Amazing customer service
Amazing customer service! There was something wrong with my machine and they were able to not only respond in a few hours but get to the root of the problem and fix it immediately. They are really great communicating and I look forward to continuing to be their customer
L G
Verified
MyChway has been so kind and gracious
MyChway has been so kind and gracious. They will respond in good time and customers service is ALWAYS friendly. The representative always try to make your experience as pleasant and easy as possible.
Tiara
Verified
Amelia to the rescue!
The customer service was fantastic! Amelia was extremely helpful and did everything in her power to keep the customer (me) happy. There was an issue with the website when placing my order. But I'm happy that Amelia was there to save the day. I would order from them again.
Liz Valdez
Verified
This was the best customer service…
This was the best customer service ever! They made sure they got everything I asked each time I asked. They also are very persistent in the best way possible. Package came in 3 days MAX! Fastest shipping ever!
Bodied By Truth
Verified
I highly recommend buying from this…
I highly recommend buying from this company I had no problem at all with my shipment or product everything works as it should and I am very pleased with the results I had so far with product and community they resolve quickly any questions or concerns.
Liz Orta
Verified
Amazing customer service!!
I worked with Amelia and she was very friendly. She kept me up to date on my order shipping. Overall great customer service! And the device I bought was just as described. It’s only been 1 day and I’ve tried it on my hubby. Can’t wait to see the results in a few weeks!
Charles Marshall
Based on 0 reviews
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